Abstract
Objective: To analyze if there is compliance with the criteria set out in the protocol when requesting an appointment with a cardiology specialist. Methods: This is a documentary, quantitative and retrograde analysis of referral request forms and medical records of adult heart disease patients who were referred from a Family Health Unit (USF) for consultation with a cardiologist in the city of Vitória da Conquista - Bahia. Based on the parameters of the Cardiology Referral Protocol (PEABEC) of the Ministry of Health. The collected data were digitized into a spreadsheet in the Microsoft Office Excel software. The study was approved by the Research Ethics Committee. Results: The average waiting time in line was 498.3 days to obtain a new appointment with a cardiologist. The evaluated USF receives an average of three monthly places for this purpose. Sixteen patients were selected for documentary evaluation with a mean age of 60.56 years, 50% female and 43.75% male. Conclusion: There was evidence of a gap in the records of information in the documents analyzed and the direct negative impact on prioritizing access and the formation of long queues.