Keywords
Emergencies
Tele emergency
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Abstract
This article sought to characterize occurrences of the Mobile Emergency Care Service through quantitative research, carried out with data stored in the service's Information System. The correct sampling corresponded to the number of occurrences attended in the months of September to December 2019, and from January to April 2020. The total number of attendances in the period of 2020 (6,158) was very close to that presented in 2019 (6,160). The overall average of calls in 2019 and 2020 was 1.540 occurrences. In 2019 the USA has an average of 258 calls, from USB 1,197 and motolance 45. The prevalence of calls in 2020 performed by USB obtained an average of 1,271, USA 228 and motolance 40. Clinical occurrences were prevalent in relation to other types. However, the location of services provided to victims of traffic accidents, falls from falls and inpatients who required inter-hospital transfer is emphasized.