Abstract
Objective: To report the experience of applying the methodology of problematization in the difficulties of communication and interpersonal relationship among the professionals of the surgical center of a university hospital. Case detail: The Arch of Maguerez method was applied with 68 professionals from the surgical team: physicians, nurses and nursing technicians from an adult surgical center of a university hospital in the northeast of Brazil, in 2017. The main problems identified were: difficulties in the relationship between team members; devaluation of nurses' work; poor communication or communication failure; formation of professional "ghettos" and over load of work and functions. Final considerations: The Arch of Maguerez proved to be an efficient active methodology when approaching theory and practice with the problematization of observed reality. It was identified the development of critical-reflexive thinking by the surgical team and greater awareness about the importance of maintaining good communication and interpersonal relationship among the professionals who work there, which contributed to the strengthening of relationships among multiprofessional team.