Abstract
Objective: to identify the reasons for not performing the Pap test pap smear by women users at a UBS, in Porto Velho (RO). Methods: A qualitative and descriptive research was used as a method with a semi-structured interview following the script with seven open and recorded questions. For data analysis, the content analysis was used as a method, considering the ethical and legal aspects of the research determined by Resolution 466/12 of the National Health Council / Ministry of Health. Participants in the study were 20 of women from January to February 2019. It was noted that low level of schooling is an influential factor in the recognition of the importance of the exam, the multivalence of the woman propitiates the postponement of their own health and lack of interest is a factor that prevails and prevents the achievement of the examination. Conclusion: We realize that USF professionals can invest in reflections on their practices and the search for solutions that can strategically improve the care and recruitment of these women, involving health education activities to strengthen prevention and promotion actions aimed at the female public.