Reception in indigenous health services

Abstract

Objective: To verify the evidence available in the literature on the reception of indigenous people in health services. Methods: This is an integrative literature review (RIL). The search was carried out in the LILACS, SCIELO, MEDLINE and PUBMED databases. The descriptors indexed in DeCS in Portuguese and Spanish were used: “Acolhimento”; “Health care”, “Indigenous Health” with the Boolean operators “AND” and “OR”. Studies, articles, guidelines and complete publications on health care published between 2012 and 2023 were included. Duplicate articles and studies that understood reception as a synonym for institutional shelter and that addressed reception by restricting the user population were excluded. 111 documents were found. After reading, 13 articles were selected. Results: The study allowed us to analyze aspects related to the practice of welcoming in the health sector, verifying different perspectives and contexts, including the role of nursing in indigenous health, the nursing team's perception of humanization and welcoming and the challenges for its implementation. Final considerations: Challenges need to be recognized, understood and overcome, especially in the context of indigenous health that faces scarcity of resources, poor infrastructure, cultural, linguistic and social differences, in addition to negligence and abandonment by authorities.