Model for comprehensive and humanized care in maternal and child health

Abstract

Objective: To describe the model of comprehensive and humanized care in maternal and child health. Experience report: This experience report details the structuring of the maternal and child care flow in a Family Health Unit. The care process begins with welcoming the woman with suspected pregnancy, performing a rapid test, and immediately initiating prenatal care in positive cases, with joint monitoring between the nursing and medical teams. Risk classification directs to specialized services when necessary, preserving the connection with Primary Care. Care includes instructions during pregnancy, preparation for childbirth, support for breastfeeding, as well as follow-up during the postpartum period and in the child's progress and development. The multidisciplinary role and territorial activity of Community Health Agents assist in the continuity of care. Final considerations: The experience demonstrates that structuring the care flow increases access, connection, and excellence in maternal and child care, although obstacles related to the coordination of the care network still exist. Coordination between primary health care and other sectors is essential to ensure equitable care for vulnerable groups, and intersectoral practices strengthen maternal and child care even in fragmented networks.