Abstract
Objective: Describe the conflicts faced by mothers of children with congenital heart disease, and present material that can be used to receive them. Methods: This is a prospective, qualitative, descriptive cross-sectional study conducted with mothers of newborns with heart disease admitted to Intensive Care Unit at a congenital heart disease reference hospital, from December 2018 to July 2019. During the pharmacy reception, mothers were invited to participate in the study, questions were then answered, and whenever they did not understand about drug treatment, they could contact the pharmacist to clarify their doubts. Results: Most mothers had complete or incomplete high school level (64.3%) lived in the interior of the state (79.6%), all had prenatal care (100%), the diagnosis was made before birth (64, 2%) and only (14.3%) had premature birth. Mothers generally had difficulty to understand the treatment and were concerned when antibiotics were included or medications were missing. In order to clarify the doubts, a booklet was prepared where there are answers to the main questions raised by mothers. Conclusion: In summary, it is very important to prepare mothers of children with congenital heart disease about the diseases, treatment and difficulties to be overcome.