Abstract
Objective: To unveil womens’s social representations in relation to expectations and satisfaction with the care received at high risk prenatal care. Methods: This is a qualitative study with social representation as the methodological theoretical framework. The research was conducted in a philanthopic hospital with puerperal women who underwent high-risk prenatal care at public and private health services. Twenty interviews were conducted between October 2017 and January 2018. The interviews were recorded and contained semi-structured questions to unveil women’s expectations and satisfaction regarding the prenatal care that was offered during the prenancy period. In the data analysis the content analysis was adopted. Results: From the interview results emerged two categories: ”Unveiling (in) satisfaction with high-risk prenatal care in health services and Expectations of pregnant women with high-risk prenatal care. The central nucleus was unveiled by the representation of reception, security, clarification of doubts, effective follow-up, preparation for consultations and consultation with obstetricians. Conclusion: The care and guidance received during high-risk prenatal care were satisfactory at some points in both health services, and women's expectations were partially met.