Abstract
Objective: To Describe through a review the performance exercised by CAPS in the humanization process of mental health. Methods: It is an Integrative Literature Review that intended to describe the performance exercised by CAPS in the humanization process of mental health. The selected descriptors were: "mental health", "humanization" and "mental health services". The databases chosen for data collection were: SCIELO, LILACS, MEDLINE and BDENF. The inclusion criteria were: texts published in the last 10 years, original articles, published in full text, published in Portuguese, made available for free and the final sample was 4 articles. Results: The selected articles dealt with how care is produced and the use of care technologies in CAPS users; use of music therapy; meanings attributed by users about the care provided to them and the understanding of users of a CAPS about health care, from the point of view of comprehensiveness. Final considerations: The humanization process performed by the CAPS is of paramount importance, as it comprises not only the individual's clinical status, but also encompasses the physical, psychological and social aspects, greatly contributing to the humanization of patients with mental disorders.