Abstract
Objective: To analyze the accreditation and certification of operators in supplementary health. Methods: This
was a descriptive, quantitative and bibliographic review type study to analyze the accreditation system of
operators in supplementary health in 2019. Results: According to the regulatory agency, there are 1,008
operators in operation in the country. The vast majority of health plans are medical and hospital followed by
dental plans. The scenario of accreditation in healthcare operators in Brazil is only 6.1%, with 61 registered
companies. The number of non-certified operators is 93.9%. According to data from ANS (2019), the number
of accredited operators in the country is 61, representing 6.1% of all registered operators. Of this total, 5.5%
(55) are at level 1 who have achieved all the existing criteria and 0.6% (06) are at level 2 of accreditation. None
of the operators have level 3. Final considerations: Based on the study, there was a small number of
accredited health operators in the country, but with the cultural change that aims at the quality of care and the competitiveness that is increasingly present in the market.