Abstract
Objective: To understand the social support networks used by family members of people who make problematic use of drugs and how they evaluate the support received. Methods: This is a qualitative study conducted with family members who accompanied users of a Psychosocial Care Center for alcohol and other drugs. Interviews were conducted and the analysis of the information collected was based on the Content Analysis technique. Results: The results indicated that, on the one hand, the family itself and religious institutions form the main informal social support network. On the other hand, the Psychosocial Care Center for alcohol and other drugs, the Emergency Care Unit and the psychiatric hospital build the formal social support network. These institutions are disjointed and not very welcoming to the demands of family members. Final Considerations: The social support networks of the subjects of this research are constituted by a reduced repertoire of people and places. Thus, it is necessary to reflect on the urgency of integrating spaces in the territory as potential producers of embracement and care, involving the person who uses drugs, their family, and the community.