Abstract
Objective: To know the nurses’ perception in primary care about integrality in health. Methods: We opted for the qualitative approach in the field of phenomenology. Theoretical saturation was configured by analyzing twenty-two interviews, where the subjects were nurses working in primary care. Results: Challenging elements emerged from the subjects, such as a centered biomedical model, lack of infrastructure, high demand, difficulty of communication among services for the effectiveness of integrality. Conversely, the strengths are the Family Health Strategy itself, the matrix support of the Family Health Support Nucleus in the production of care, the valorization of interdisciplinary teamwork, as well as the need for higher investments in continuing health education. Conclusion: Accordingly, the study allowed us to make reflections on integrality, where health care should be welcoming, humanized, contextualized by looking at the territory, i.e., the context in which the user is inserted, as a way of planning its interventions.