Abstract
Objective: To verify the impacts of the burnout syndrome on the professionals of a Mobile Emergency Service (SAMU). Methods: This is a descriptive, exploratory research with a quantitative approach. The research was conducted in a public institution that provides emergency care, with 43 professionals who perform some function in the mobile emergency service. Results: It is noticed that 26 (60.5%) of the professionals were male, with the age group between 31 to 50 years old 32 (74.5%), the marital status of the majority corresponds to 21 (48.8%) married people, 22 (51.2%) having 2 to 3 children. With regard to the role exercised in the institution, the one that prevailed most was that of nursing technician and driver; both with 14 (32.6%). Regarding the emotional exhaustion dimension, 58.5% answered that they never felt emotionally exhausted at work. Regarding depersonalization, 61.0% stand out, who mentioned always feeling full of joy and 62.5% always easily understand the feelings of the patients attended. Conclusion: This research allowed to identify the factors in the professionals that predominate for the sum of the burnout syndrome.