Abstract
Objective: To reflect on the in-service training process provided by the Integrated Multiprofessional Residence in Health, and its contradictions, in the context of the pandemic. Experience report: This is an experience report, lived during the pandemic times of COVID-19, inside a university hospital, in the Integrated Multiprofessional Health Residence, in the social service area. This study refers to an exploratory research, designed within the historical dialectical method, which emphasizes the historical dimension of social processes in the face of everyday observations. In this context of a pandemic, the adversities for the work of the social worker, inserted in a hospital work process, became more evident, such as the deprofessionalization, assignments of positions and competencies that are not up to the social worker to perform, being necessary a positioning of this professional category. Another axis discussed is about the resident's health education process, and reflections on the ambiguity of the resident's role as an agent of this process. Final considerations: It is perceived that the residents' performance is fundamental, but respecting all the commitments made in this teaching-learning process.