Abstract
Objective: To describe the family configuration and social support of families of children and adolescents with suspected type 1 Diabetes Mellitus treated by the Mobile Emergency Care System (SAMU). Methods: Descriptive and qualitative study, whose selection of subjects took place via the secondary database of SAMU in the Northwest of Paraná in the first semester of 2015. Three adolescents with blood glucose alteration at the time of the attendance and who had telephone contact, participated in the study. mom and dad. Interviews were carried out to construct a genogram and ecomap, which were analyzed descriptively. Results: Most families are nuclear (father, mother and children), have their own home and are served by the primary health care team. The support bonds most cited by the participants were extended family, church, work, neighbors and friends. The relationship with the basic health unit was considered by many to be a fragile one. Conclusion: There is a need to strengthen the bond between adolescents and family members with the basic health unit, so that there is confidence in resolving health problems, leaving care by the Mobile Emergency Service, only cases of real needs.