Abstract
Objective: Investigate the hesitation that lead family members to refuse to consent to the donation of organs from their loved one and describe the factors involved in the process of organ and tissue donation. Emphasizing the importance of the role of nursing in the processing of organ donation. Methods: This is an exploratory descriptive study in which the method of Integrative Literature Review (RIL) was chosen. Results: Among the factors related to family refusal to donate are: ignorance about brain death, beliefs, and religions, the professional's relationship with the family, ignorance of the deceased's will, still alive, to want to be a donor, family conflicts and emotional issues. Final considerations: It is concluded that with the loss of the loved one, the family members experience a painful mourning. In this way, the duly trained professional will be able to help the family in the act of allowing the donation, clarifying any and all doubts that may arise during the process.
