Abstract
Objective: To assess the level of knowledge and systematization of scientific production linked to the National Humanization Policy in its welcoming guideline. Methods: A scientometric study was carried out between the months of September and October 2020, using the term host in the secondary databases United States National Library of Medicine and Scientific Electronic Library Online as its descriptor. Results: 67 articles on reception were selected, the year 2014 had the largest number of publications, the largest number of studies focused on the Basic Health Unit and hospital sectors, followed by studies that addressed the reception at the Psychosocial Care Center, as to the place of origin São Paulo, Ceará, Pernambuco and Minas Gerais obtained 49% of the 67 articles related to the reception in health services, 47.7% of the articles were not classified in the qualitative strata, being A2 with 11.9% and B1 with 32.8%. Final considerations: Seventeen years after the implementation of the National Humanization Policy in relation to its welcoming directive, it was found that there were productions more strongly focused on the implementation of welcoming, especially in the Primary Health Care scenario, in this sense, there was limited production in relation to reception practices as determined by the policy.