Abstract
Objective: To report the experience of training conducted on the preventive measures adopted during a COVID-19 pandemic, classic the strengthening and empowerment of professionals. Experience report: This is an experience report, presented in chronological order and of a descriptive nature. Experienced in a health institution, a reference for the care of patients with COVID-19. During the execution of the training, it was observed the strengthening of Permanent Education within the Institution. The search for knowledge about preventive measures and as a consequence about the best way to care for the patient, became the interest of all professionals who were directly and indirectly linked to the care of the patient. In this scenario, 2,152 professionals were trained in 215 groups. Final considerations: Believing in the importance of the work carried out by permanent education is perceived that it is possible to educate, in a humanized way, that all professionals are members of the learning process, and that it is essential to understanding of the needs and anxieties experienced as part of the construction of the new saber within the work environment.