Abstract
Objective: To report the experience of applying family approach tools on a family enrolled in a Family at primary healthcare team from the city of Montes Claros, Minas Gerais, Brazil. Case Details: This is a descriptive, longitudinal, qualitative study. The family approach tools that were applied: Genogram, Ecomap, Life Cycle, FIRO and P.R.A.C.T.I.C.E., and then a family conference was held to present and discuss the proposals for interventions planned by the health team in the face of a situation of social vulnerability, excessive demand for the health service, difficulty in controlling chronic diseases. Final Considerations: The use of the tools corroborated to the understanding of the structure, functioning and dynamics of the family, bringing health professionals closer to the family under the study. This experience allowed us to contribute to the reorganization of family roles by encouraging the redistribution of tasks among the members through a plan of care elaborated from the demands of the family.