Abstract
Objective: To report the experience of nurses working in an inpatient unit, facing patients with multiple comorbidities in the face of the process of death and dying in times of pandemic. Experience report: Amid the barriers imposed by the worsening of the pandemic, it is imperative to appeal for support to bereaved family members through a comprehensive and supported listening, providing concrete data on the outcome of the patient's health status, developing and instituting a care plan nursing unique to each patient/family. The institution provides psychosocial support for accompanying family members in pre-loss bereavement, providing an open space for dialogue. Final considerations: We realize that some aspects inserted in the grieving process follow an unprecedented situation in recent history and, certainly, the end of the process of dying by COVID-19, extends to people with chronic diseases and multiple comorbidities. We are faced with situations of pain and suffering, as in end-of-life care, we witness that interpersonal relationships are re-signified, whether with the family or with the care team.