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Teleservicio farmacéutico en la atención de pacientes con asma
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Palabras clave

Call center farmacéutico
Asma
Técnica de inhalación

Cómo citar

Teleservicio farmacéutico en la atención de pacientes con asma. (2024). Revista Eletrônica Acervo Saúde, 24(9), e15392. https://doi.org/10.25248/reas.e15392.2024

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Resumen

Objetivo: Investigar la efectividad de los teleservicios farmacéuticos para pacientes con asma, utilizando diferentes métodos, incluidas videollamadas y llamadas telefónicas. Métodos: Revisión sistemática de la literatura, utilizando las bases de datos de Literatura Latinoamericana y del Caribe en Ciencias de la Salud (LILACS), Medline vía PubMed, Scielo, Web of Science, Scopus, biblioteca Cochrane y EMBASE. Se incluyeron estudios originales, completos y sin restricciones de idioma, las búsquedas se realizaron hasta marzo de 2022. Resultados: Se analizaron siete estudios, incluidos ensayos clínicos aleatorizados y estudios piloto, que demostraron mejoras en la adherencia a la terapia inhalatoria, reducción de costos de atención y tasas de hospitalización. La calidad metodológica de los ensayos clínicos se consideró alta. Consideraciones finales: La telemedicina, aunque prometedora, enfrenta desafíos relacionados con la infraestructura de acceso a Internet, especialmente en áreas rurales y países de bajos ingresos. Por lo tanto, si bien la tecnología tiene el potencial de transformar los servicios de salud, es esencial considerar las desigualdades de acceso al implementar estos enfoques.

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