Patient safety in an Infusion Center: knowledge of the nursing team

Abstract

Objective: To assess the level of knowledge of nursing professionals regarding patient safety in the Infusion Center of a University Hospital. Methods: This is a qualitative, exploratory, and descriptive study in which a questionnaire containing objective and open-ended questions based on the guidelines of the Brazilian National Patient Safety Policy (PNSP/2013) was applied to nursing professionals who participated in training on the Service. To evaluate the professionals' knowledge and perceptions, the questionnaire was administered, and the responses were organized and analyzed using Bardin' s content analysis. Results: The study revealed gaps in knowledge and in the application of patient safety practices among healthcare professionals, particularly concerning the management of complications such as extravasation and drug spillage, as well as the safe administration of medications. Conclusion: It is expected that the results will support the development of safe nursing care strategies and actions directed at patients in the Infusion Center, expanding training opportunities for staff beyond those directly working in the sector.