Abstract
Objective: To report the benefits of the tracer or tracking methodology in administrative processes to identify failures in relation to the safe identification of the patient. Experience report: This is an experience report study of an integrated Inclusion and Rehabilitation Center in the state of Pará in relation to the implementation of the administrative tracer and evidence of its benefits in the work processes. The tracer created evidence about the use of the methodology in the administrative sector, especially regarding the contexts of its use and the results achieved with the reduction of incident reports and the development of the entire educational process and tracking of medical records, presentation and approaches of negative and positive aspects. to mediate knowledge that contributes to effective understanding and actions for the correct identification of patients. Final Considerations: The method was based on the educational character due to its aspect in demonstrating the problem, awakening the critical and reflective sense among employees, an option as a practice to improve patient safety.
