Abstract
ABSTRACT
Objective: To identify the main factors associated with the level of occupational stress of the nursing team that works in urgent and emergency services. Methods: This is an integrative literature review with search for scientific articles in the Scientific Electronic Library Online (SCIELO) and Latin American Literature in Health Sciences (LILACS) and International Health Sciences Literature (MEDLINE) databases of January 2009 to December 2019. Results: The selected articles dealt with the main factors triggering occupational stress of professionals in urgent and emergency services, work environment, working hours, conflict situations experienced by professionals, human resources (HR), equipment, materials and overcrowding. Final Considerations: Nursing aims to assist the human being in all their needs, demanding from the professional cognitive and behavioral skills, therefore, it is important to adopt preventive actions and practical measures in order to reduce the impacts on the health of the professionals and the recovery physical and mental health of workers.