Abstract
Objective: To identify the contributions of permanent education, based on qualified reception, to improve the quality of care provided to users of the Brazilian Unified Health System. Bibliographic Review: From the analysis of 20 articles, it was evidenced that permanent education for health professionals is of paramount importance, both for professionals working in the production of services and for managers and support professionals, considering that education at work is considered as a strategic instrument for effective transformations to improve the quality of health services. The National Program for Permanent Education in Health aims to promote health based on the precepts of welcoming. Final considerations: It is understood that educating in a way that brings health professionals the capacity for critical reflection, based on the reality of the Brazilian health scenario, is what is expected from permanent education. However, permanent education is in the background in the health scenario.