Abstract
Objective: To discuss the literacy process of a student with intellectual disability using the Coelho Sabido educational software. Method: A qualitative case study carried out with a student with intellectual disability after approval by the Ethics and Research Committee (CEP) of the Vale do Cricaré Institute, under Supported Opinion no. 2,899,912. It was used the free observation and the records in Logbook. Vygotsky's theoretical assumptions and compensation mechanisms were chosen as well as to understand the process of development and learning from the conception of the Zones of proximal development, highlighting the importance of mediation. Results: They were organized from the observations about the interaction established by the subject of the research with the educational software Coelho known "Amusement park", during the attendances in multifunctional resource room. Conclusion: The technological resources played a great mediating and playful potential for the improvement and development of skills, fundamental to the literacy process, with the systematic mediation of the teacher.