Abstract
Objective: To understand the users' perception about the assistance to hypertension and diabetes in the Unified Health System (SUS) in the metropolitan region of Belém do Pará. Methods: Descriptive study, of the case study type, with a qualitative approach. The sources of evidence were documentary constituted by normative elements on attention to hypertension and diabetes, scientific articles, books and an interview with open questions collected through a focal group with users of the Unified Health System. Results: 2 focuses were carried out with 6 users each meeting. From the qualitative approach, the content analysis of the focus was carried out, emerging 4 categories, raising in proposals the attention to hypertension and diabetes. Conclusion: The research was carried out in only one Basic Health Unit (UBS), which restricts the analysis, however it is understood that the challenges of attention to hypertension and diabetes in the metropolitan region of Belém do Pará, permeate the knowledge of professionals , managers and the experience of the users of the Unified Health System, that is, efficiency is due to the ability of management to organize services with a focus on meeting the needs of the population, respecting the geographical and social characteristics of the community.
