Abstract
Objective: To understand the perception of deaf people about the reception and care of nursing professionals in emergency units. Methods: Exploratory research study, with a quantitative quali approach, through an interview conducted with ten deaf people, in person and / or virtually, using a Brazilian sign language (LIBRAS), with questions that characterize the profile of the participants, followed by open questions addressing the conceptual knowledge about reception, care and experiences lived in the emergency by the deaf and the vision of the same about nursing professionals. Results: It is evident from the reports, or the lack of them, that the participants know little about health and their rights over it, as well as they do not know what welcoming and care really means from a professional nurse. In addition, all stressed the importance of the good use of communication as a primary factor for qualified assistance. Conclusion: Given the above, there is an urgent need to do health with more inclusion for the deaf patient. According to reports of the various requirements, there is little or no domain of LIBRAS on the part of nursing professionals, making holistic care for people with deafness in the hospital emergency difficult.