Abstract
The aim of this study was to evaluate the epidemiological characteristics of users of an emergency department. Study of quantitative approach, epidemiological , descriptive and cross-sectional . The sample of 100 users who used the services of the Emergency Unit of the General Hospital of the interior of the State of Minas Gerais. Sampling was non probabilistic and willful or intentional method. We used an instrument with closed questions , constructed by the researchers themselves , with questions pertaining to the epidemiological profile . It was found that 89% of participants lived in Cambuquira and 84 % in urban areas ; 63 % were female ; the average age was 45 years ( SD = 18.53 ) ; 39 % were married ; 80 % had children , with an average number of children per family = 3 ( SD = 2.57 ) and 78 % were receiving public medical assistance . It was found that 72 % were using some continuous medication ; 58 % had a chronic illness and had, on average , 8 years and 5 months ( SD = 95.65 ) and 75 % had no acute illnesses manifested at the time of care . It was observed that 65 % users have sought medical care at a UBS / PSF before going to the emergency room ; 32 % of users were the emergency department complaining of body aches ; 54 % attendance waited for less than 15 minutes; 74 % considered the emergency room the ideal spot for your treatment and 54 % rated the service as good. It was concluded that the epidemiological profile of users is not consistent with the characteristics of emergency department care.