Estratégias de enfrentamento ao estresse e engajamento no trabalho da equipe de enfermagem hospitalar
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Jan 21, 2023
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Resumo
Objetivo: Analisar as características das estratégias de enfrentamento ao estresse (coping), e os aspectos sobre o engajamento no trabalho na perspectiva da equipe de enfermagem. Métodos: Configurou-se como uma pesquisa qualitativa, de caráter exploratório e descritivo. Os dados foram coletados a partir de entrevistas realizadas por meio de questionários com questões semiestruturadas. A pesquisa obteve uma amostra de 250 profissionais da enfermagem de um hospital universitário do Sul do Brasil, de ambos os sexos, com idades entre 23 e 64 anos e tempo de trabalho no hospital de 1 a mais de 20 anos. A análise foi realizada por meio da análise de conteúdo divididas entre categorias pelo método de Bardin (2011). Resultados: Constatou-se que houve a utilização de diferentes formas de enfrentamento para situações estressoras, sendo a procura por profissionais de saúde a mais apontada. Além disso, a maioria expressou engajamento ao trabalho, com destaque para a categoria “comprometimento, dedicação e responsabilidade”. Conclusão: A identificação dessas características pode propiciar auxílio ao entendimento de fenômenos relacionados ao estresse ocupacional e ao engajamento no trabalho. O estudo destacou a relevância de desenvolver programas voltados à avaliação, prevenção e ações de valorização dos trabalhadores e que auxiliem no enfrentamento das situações estressoras.
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Como Citar
BaccinA. A., LuccheseV. C., LimaA. L. D. de, MedeirosB. V. dos S., MaliskaJ. K. de L., & VasconcellosS. J. L. (2023). Estratégias de enfrentamento ao estresse e engajamento no trabalho da equipe de enfermagem hospitalar. Revista Eletrônica Acervo Saúde, 23(1), e11602. https://doi.org/10.25248/reas.e11602.2023
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Referências
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18. GUIDO LA, et al. Estresse, coping e estado de saúde entre enfermeiros hospitalares. Revista da Escola de Enfermagem da USP, 2011; 45(6): 1434-1439.
19. HETZEL RMD, et al. Work Engagement and Resiliency Impact the Relationship Between Nursing Stress and Burnout. Psychological reports, 2020; 123(5): 1835–1853.
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24. LIPP MEN, et al. Estresse, qualidade de vida e estressores ocupacionais de policiais: sintomas mais frequentes. Revista Psicologia Organizações e Trabalho, 2017; 17(1): 46-53.
25. LEE TS, et al. Impact of Coping Strategies on Nurses' Well-Being and Practice. Journal of nursing scholarship: an official publication of Sigma Theta Tau International Honor Society of Nursing, 2019; 51(2): 195–204.
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29. OLIVEIRA LB e ROCHA JC. Engajamento no trabalho: antecedentes individuais e situacionais e sua relação com a intenção de rotatividade. Revista Brasileira de Gestão de Negócios, 2017; 19(65): 415-431.
30. ROSAS NJM, et al. Association between Burnout Syndrome and medical training by specialty in first-year residents. Salud mental, 2020; 43(5): 227-233.
31. SCHAUFELI WB e TARIS TW. A critical review of the job demands-resources model: Implications for improving work and health. In G. F. BAUER O. HÄMMIG (Eds.), Bridging occupational, organizational and public health: A transdisciplinary approach, 2014; (pp. 43–68). Springer Science + Business Media.
32. SCHAUFELI WB, et al. The measurement of engagement and burnout: A two sample confirmatory factor analytic approach. Journal of Happiness Studies: An Interdisciplinary Forum on Subjective Well-Being, 2002; 3(1): 71–92.
33. SOUZA RC, et al. Occupational stress in hospital settings: review of coping strategies of nursing professionals. Rev Bras Med Trab, 2018; 16(4): 493-502.
34. STRAUB RO. Psicologia da saúde: uma abordagem biopsicossocial [Internet]. 3rd ed. Porto Alegre: Artmed; 2014.
35. UGWU FO e ONYISHI IE. The Moderating Role of Person-Environment Fit on the Relationship between Perceived Workload and Work Engagement among Hospital Nurses. International Journal of Africa Nursing Sciences, 2020; 13: 100225.
36. VAZQUEZ ACS, et al. Adaptation and Validation of the Brazilian Version of the Utrecht Work Engagement Scale. Psico-USF, 2015; 20(2): 207-217.
37. VERSA GLGS, et al. Estresse ocupacional: avaliação de enfermeiros intensivistas que atuam no período noturno. Revista Gaúcha de Enfermagem, 2012; 33(2): 78-85.
38. WORLD HEALTH ORGANIZATION (WHO) (2020). Stress at the workplace 2020. Disponível em: https://www.who.int/occupational_health/topics/stressatwp/en/. Acessado em: 22 de fevereiro de 2021.
39. WORLD HEALTH ORGANIZATION (WHO). (2020). Naming the Coronavirus Disease (COVID-19) and the Virus. https://www.who.int/emergencies/diseases/novel-coronavirus-2019/technicalguidance/naming-the-coronavirus-disease-(covid-2019)-and-the-virus-that-causes-it. Acessado em: 22 de fevereiro de 2021.
40. WOO T, et al. Global prevalence of burnout symptoms among nurses: A systematic review and meta-analysis. Journal of Psychiatric Research, 2020; 123: 9-20.
2. AL BARMAWI MA, et al. Coping strategies as moderating factors to compassion fatigue among critical care nurses. Brain and behavior, 2019; 9(4): e01264.
3. BAGHERI T, et al. The effects of stress-coping strategies and group cognitive-behavioral therapy on nurse burnout. Annals of burns and fire disasters, 2019; 32(3): 184–189.
4. BAKKER AB, et al. Burnout and work engagement: The JD-R approach. Annual Review of Organizational Psychology and Organizational Behavior, 2014; 1(1): 389-411.
5. BARDIN L. Análise de conteúdo, 1ª ed. SãoPaulo: Edições70, 2011.
6. BAZAZAN A, et al. Factors associated with mental health status of hospital nurses. International Journal of Industrial Ergonomics, 2018; 66: 194–199.
7. BRASIL. Conselho Nacional de Saúde. Resolução N° 466/2012. Sobre Pesquisa Envolvendo Seres Humanos.
República Federativa do Brasil. 2012. DF. Disponível em: Reso466.pdf (saude.gov.br). Acessado em: 17 de outubro de 2022.
8. CANO DS e MORÉ CLOO. Estratégias de Enfrentamento Psicológico de Médicos Oncologistas Clínicos. Psicologia. Teoria e Pesquisa, 2016; 32(3): e323211.
9. CHANG WP. How social support affects the ability of clinical nursing personnel to cope with death. Applied nursing research: ANR, 2018; 44: 25–32.
10. CHEN J, et al. Mediating effects of self‐efficacy, coping, burnout and social support between job stress and mental health among young Chinese nurses. Journal of Advanced Nursing, 2019; 76: 163-173.
11. CONSELHO NACIONAL DE SAÚDE. Resolução Nº 510. Disponível em: Reso510.pdf (saude.gov.br). Acessado em 17 de outubro de 2022.
12. DE SIMONE S, et al. The role of job satisfaction, work engagement, self-efficacy and agentic capacities on nurses' turnover intention and patient satisfaction. Applied nursing research, 2018; 39: 130–140.
13. DUTRA HS, et al. Nurse work environment and job-related outcomes in Brazilian hospitals. Applied nursing research, 2018; 41: 68–72.
14. ELBEJJANI M, et al. Work environment-related factors and nurses' health outcomes: a cross-sectional study in Lebanese hospitals. BMC nursing, 2020; 19: 95.
15. GARROSA E, et al. Role stress and personal resources in nursing: a cross-sectional study of burnout and engagement. International journal of nursing studies, 2011; 48(4): 479–489.
16. GIL AC. Como elaborar um projeto de pesquisa (5a ed.). São Paulo: Atlas. 2010.
17. GORINI A, et al. Mental health and risk perception among Italian healthcare workers during the second month of the Covid-19 pandemic. Archives of psychiatric nursing, 2020; 34(6): 537–544.
18. GUIDO LA, et al. Estresse, coping e estado de saúde entre enfermeiros hospitalares. Revista da Escola de Enfermagem da USP, 2011; 45(6): 1434-1439.
19. HETZEL RMD, et al. Work Engagement and Resiliency Impact the Relationship Between Nursing Stress and Burnout. Psychological reports, 2020; 123(5): 1835–1853.
20. JAVADI PN e DARVISHPOUR, A. Survey of stress and coping strategies to predict the general health of nursing staff. Journal of education and health promotion, 2019; 8: 74.
21. JUN J, et al. Relationship between nurse burnout, patient and organizational outcomes: Systematic review. International Journal of Nursing Studies, 2021; 119, 103933.
22. LAZARUS RS e FOLKMAN S. Stress, appraisal, and coping. New York: Springer; 1984.
23. LEE E, et al. Nurses' Attitudes Toward Psychiatric Help for Depression: The Serial Mediation Effect of Self-Stigma and Depression on Public Stigma and Attitudes Toward Psychiatric Help. International journal of environmental research and public health, 2020; 17(14): 5073.
24. LIPP MEN, et al. Estresse, qualidade de vida e estressores ocupacionais de policiais: sintomas mais frequentes. Revista Psicologia Organizações e Trabalho, 2017; 17(1): 46-53.
25. LEE TS, et al. Impact of Coping Strategies on Nurses' Well-Being and Practice. Journal of nursing scholarship: an official publication of Sigma Theta Tau International Honor Society of Nursing, 2019; 51(2): 195–204.
26. MAGNAGO TSBS, et al. Relação entre capacidade para o trabalho na enfermagem e distúrbios psíquicos menores. Texto & Contexto - Enfermagem, 2015; 24(2): 362-370.
27. MINAYO MCS. O desafio do conhecimento: pesquisa qualitativa em saúde. São Paulo: Hucitec, 2010.
28. MUHAMAD RR, et al. Why so stressed? A comparative study on stressors and stress between hospital and non-hospital nurses. BMC nursing, 2021; 20(1): 2.
29. OLIVEIRA LB e ROCHA JC. Engajamento no trabalho: antecedentes individuais e situacionais e sua relação com a intenção de rotatividade. Revista Brasileira de Gestão de Negócios, 2017; 19(65): 415-431.
30. ROSAS NJM, et al. Association between Burnout Syndrome and medical training by specialty in first-year residents. Salud mental, 2020; 43(5): 227-233.
31. SCHAUFELI WB e TARIS TW. A critical review of the job demands-resources model: Implications for improving work and health. In G. F. BAUER O. HÄMMIG (Eds.), Bridging occupational, organizational and public health: A transdisciplinary approach, 2014; (pp. 43–68). Springer Science + Business Media.
32. SCHAUFELI WB, et al. The measurement of engagement and burnout: A two sample confirmatory factor analytic approach. Journal of Happiness Studies: An Interdisciplinary Forum on Subjective Well-Being, 2002; 3(1): 71–92.
33. SOUZA RC, et al. Occupational stress in hospital settings: review of coping strategies of nursing professionals. Rev Bras Med Trab, 2018; 16(4): 493-502.
34. STRAUB RO. Psicologia da saúde: uma abordagem biopsicossocial [Internet]. 3rd ed. Porto Alegre: Artmed; 2014.
35. UGWU FO e ONYISHI IE. The Moderating Role of Person-Environment Fit on the Relationship between Perceived Workload and Work Engagement among Hospital Nurses. International Journal of Africa Nursing Sciences, 2020; 13: 100225.
36. VAZQUEZ ACS, et al. Adaptation and Validation of the Brazilian Version of the Utrecht Work Engagement Scale. Psico-USF, 2015; 20(2): 207-217.
37. VERSA GLGS, et al. Estresse ocupacional: avaliação de enfermeiros intensivistas que atuam no período noturno. Revista Gaúcha de Enfermagem, 2012; 33(2): 78-85.
38. WORLD HEALTH ORGANIZATION (WHO) (2020). Stress at the workplace 2020. Disponível em: https://www.who.int/occupational_health/topics/stressatwp/en/. Acessado em: 22 de fevereiro de 2021.
39. WORLD HEALTH ORGANIZATION (WHO). (2020). Naming the Coronavirus Disease (COVID-19) and the Virus. https://www.who.int/emergencies/diseases/novel-coronavirus-2019/technicalguidance/naming-the-coronavirus-disease-(covid-2019)-and-the-virus-that-causes-it. Acessado em: 22 de fevereiro de 2021.
40. WOO T, et al. Global prevalence of burnout symptoms among nurses: A systematic review and meta-analysis. Journal of Psychiatric Research, 2020; 123: 9-20.