Incident notifications related to patient safety as a management tool for changing the organizational culture

Abstract

Objective: To evaluate the incident notifications in a large private hospital. Assess the characterization of reported incidents, how to turn, location and area of occurrence. Method: Descriptive, exploratory Research, retrospective, quantitative approach, carried out during the period from 13 May to 30 June 2016 in a tertiary hospital, philanthropic, with 350 beds. Results: The data used in the study are secondary, originated from an institutional database of electronic notifications of incidents related to health care. The study showed that 14% of incidents occurred within the Icus, 20% of all incidents are related to medicines, and 40% were recorded at night. Conclusion: It is clear that the culture of patient safety in the institution has shown signs of progressive maturity.